helping you get what you deserve
from your home insurance claim
Why use Claims Hero?
We are here to help you get what you deserve from your home insurance claim
Claims Management Experts
We Fight For You
Only Pay Us On A Successful Outcome
We Take Care of Everything
Faster Outcomes
Making The Home Insurance Claims Management Process Fair And Stress-Free.
At Claims Hero, we strive to alleviate the stress and frustration often associated with the insurance claim process. Our team of experienced professionals are here to guide you through every step of the way, from filing a claim to negotiating with the insurer and managing the claim on your behalf. We are dedicated to helping you get the outcome you deserve and the peace of mind you need.
As experts in the insurance industry, we have the knowledge and skills to effectively advocate for your interests and secure a favourable outcome for your home insurance claim. We believe in transparent and fair pricing, which is why we offer a no win, no fee model for most of our services.
As experts in the insurance industry, we have the knowledge and skills to effectively advocate for your interests and secure a favourable outcome for your claim. We believe in transparent and fair pricing, which is why we offer a no win, no fee model for most of our services.
What our clients have to say
william milligan8 May 2025Trustindex verifies that the original source of the review is Google. Apathetic and very knowledgeable about the problems we are facing. Eilish MacArthur8 May 2025Trustindex verifies that the original source of the review is Google. I highly recommend the team at claims hero, they go above and beyond to assist you with your claim. I was lucky enough to be supported by Ben and found him to be knowledgeable, reliable and provide quality advice and support. They go above and beyond for their clients and I couldn’t recommend them more - thank you! Mark Lucchiari7 May 2025Trustindex verifies that the original source of the review is Google. Ben Lingard went above and beyond to help us out! Super informative and made the process so easy. Highly recommend Ollie7 May 2025Trustindex verifies that the original source of the review is Google. I had an exceptional experience working with Ben from Claims Hero during a challenging time when our home was affected by flood damage. From the start, Ben was professional, compassionate, and incredibly responsive. He took the time to thoroughly explain the entire claims process and what to expect, which helped us feel at ease during what is an otherwise daunting process. Ben’s expertise was evident as he navigated through the complexities of our claim, ensuring that all the necessary documentation was in place and working closely with the insurance company to advocate for the best possible outcome. Thanks to his dedication and proactive approach, our claim was handled smoothly, and we received a successful payout that covered all the damages. I can’t thank Ben enough for his hard work and support. If you're ever in need of an advocate to handle your insurance claim, I highly recommend Claims Hero, and especially Ben, for his excellent service and commitment to getting you the compensation you deserve. Megan Hunt7 May 2025Trustindex verifies that the original source of the review is Google. I don’t often write reviews but I wanted to submit one for this company who supported me through recent claim. For a range of personal reasons I had put off making an MICA claim in which I was injured and had missed the deadline. I spoke to Luke and Liz at Claims Hero and they helped me through the process of offering an explanation which was accepted by the insurance company - they encouraged me to negotiate an increased offer which was settled. I don’t know what I would have done without their genuine care and encouragement - thank you Claims Hero James Hill6 May 2025Trustindex verifies that the original source of the review is Google. Claims Hero has been fantastic to work with after damage from Cyclone Alfred. Ben has been incredible with providing expert advice in commencing and engaging with our claim for the damages. It is so refreshing to deal with what is normally a daunting process when you have such amazingly knowledgeable assistance each step of the way! Thank you Ben! Ben Young6 May 2025Trustindex verifies that the original source of the review is Google. Reached out to Claims Hero concerning a potential claim at my home. As the claim hadn’t been lodged yet we were given some free guidance on how best to go about managing the claim. I spoke with Ben who was able to give me some great suggestions and was patient in answering all of my questions. Would highly recommend the Claims Hero service to anyone. Aimee DIAMOND6 May 2025Trustindex verifies that the original source of the review is Google. Claims Hero were really helpful in providing a greater understanding of policy entitlements. Natasha was able to explain what we needed to do in order to progress our claim and have a greater outcome while dealing with our insurer. Nick Tanner6 May 2025Trustindex verifies that the original source of the review is Google. As recent home buyers we were, like many of QLD, faced with the threat of damage from tropical cyclone Alfred. As this is our first home we were unsure how best to prepare and protect our property, and more importantly what to do should we suffer damage. Ben provided us with invaluable tips on how to prepare for the storm and what steps we needed to take should we be required to lodge a claim with our insurer. He was generous in his time and incredibly knowledgeable all things insurance. Fortunately we did not need to lodge a claim in the end, however, if we did and things became difficult with the insurer down the track we felt comfortable knowing Claims Hero would be there to assist if we needed them. Lauralee Davidson5 May 2025Trustindex verifies that the original source of the review is Google. I recently had questions about my insurance policy and a potential claim. I spoke with Jenna and Alex from Claims Hero and they provided me with some valuable information, carefully read through my documents, and pointed me in the right direction. Their assistance made a difference in my understanding of the claims process. Thanks again, Team! I wouldn't have achieved this positive outcome without your help.Google rating score: 5.0 of 5, based on 151 reviews