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Claims Hero is here to help you get what you deserve from your insurance claim.

Our team of experienced professionals can manage your home insurance claim on your behalf, removing the burden that comes with managing a claim, and maximising your payout. 

We are here to support our clients
through a range of services, including:

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Denied Claims

We’re experts in claims liability. We can work with you to overturn an Insurer’s decision.

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Claim Review

Want a second opinion on your claim? We can review your claim to help identify factors that will help you to achieve a fair claim.​

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Negotiation & Settlement

We can negotiate on your behalf with the insurer to ensure that you get what you deserve.

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Dispute Resolution

We can represent your interests where you feel the claims process has not been fair, and/or you are unhappy with the Insurer’s decision. We can also support you through the Australian Financial Complaints Authority (AFCA) process.

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Manage Claim On Your Behalf

We handle the home insurance claims process on your behalf. If you’re having issues with your existing home insurance claim, we can take over all communication and coordination with your insurer to ensure a smooth and stress-free experience.

Hear what our clients have to say about Claims Hero