Check Your PDS – Are You Really Covered On What You Think?
Product disclosure agreements are a common legal requirement for insurance companies. These agreements aim to provide transparency and protect consumers, but there are potential risks and considerations specific to insurance that should be taken into account before signing. A potential risk is the possibility of misleading or incomplete information in the product disclosure agreement. Insurance […]
Has Your Insurer Denied Your Claim?
Insurer Denied Your Claim? If an insurer has declined your legitimate claim, it can be frustrating and overwhelming. However, there is no need to hit the panic button. There are steps you can take to challenge their decision and attempt to receive the compensation you are entitled to. Pre-existing damage, maintenance issues and non-insurable events […]
Navigating The Complaint Resolution Process with AFCA
The Australian Financial Complaints Authority (AFCA) is a free and independent, external dispute resolution (EDR) scheme that resolves complaints made by consumers and small businesses regarding general insurance products in Australia. AFCA handles a wide range of general insurance complaints, including but not limited to: When a customer makes a general insurance complaint to AFCA, […]
Our Top 10 Tips For Cash Settling Your Insurance Claim
When it comes to settling a claim with your insurer, you may have the option to receive your payment in cash instead of having repairs made or replacement items provided. This is known as a “cash settlement.” There are a few reasons why you might choose to cash settle with your insurer. For example, you […]