The Company They Keep: Why Smart Insurers Are Listening to Their Critics
I’ve just landed back home after a packed few days of meetings across Sydney and Melbourne last week. It wasn’t the usual agenda. These weren’t client meetings, regulatory sessions, or insurer claims meetings. I was meeting with investors. The ones who are funding, scrutinising, and shaping the future of general insurance in Australia. In many […]
If Helping Vulnerable People Makes Me a Storm Chaser, Then So Be It
Storm chasers. Disaster chasers. Unscrupulous actors. These are the labels the Insurance Council of Australia hand other stakeholders have casually thrown around in recent months. Unfortunately, these sweeping terms have been allowed to overshadow and unfairly tarnish the work of genuine advocates like Claims Hero and the incredible people who show up every day to […]
