Meet the Claims Hero team

With extensive experience in the financial services industry, Claims Hero was founded after witnessing the heartache and devastation caused by natural disasters in our communities. Those affected by these events are often left vulnerable and in need of support during the claims management process. Although we started the company initially to help people with their response to a natural disaster claim, we know all insurance claims can be stressful and challenging. Helping people achieve a better outcome on these claims is our driving purpose.

We are dedicated to providing expert and efficient claims services to businesses and individuals across all insurance categories. Given our extensive experience in the insurance industry, we know the obligations of insurers and the rights of a claimant, which allows us to provide solutions to help customers maximise insurance benefits and minimise costs.

We are passionate about helping people and aim to be a source of support during this trying time. We are on your side and committed to advocating for your rights and achieving the best possible outcome for your claim.

No matter your circumstances, we welcome you to contact any of us for a free claims consultation.