Claims Hero: The Podcast
We've launched a new video series designed to make the complex world of insurance claims easier to understand. Each episode will break down key issues, share practical insights, and help consumers navigate the claims process with confidence.
Episode 1 - Preparing for the Storm Season
Every Australian homeowner needs to hear this before storm season starts. Learn how to prepare your home for severe weather, protect your family, and make sure your home insurance will actually cover you when the next big storm or flood hits.
Episode 2 - Mould and Insurance: How to Handle Claims the Right Way
Every Australian homeowner dealing with water damage or mould needs to understand how home insurance really works. In this episode, Managing Director Luke Dugdell and Executive Director Alex Mahoney from Claims Hero explain exactly how mould claims and water damage claims are assessed, why insurers often get them wrong and what you should do to protect your rights.
Episode 3 - Coming soon
Check back soon for our next episode