Sam is a Claims Executive at Claims Hero, bringing extensive experience in leadership, claims management, and customer advocacy. Recognising the power imbalance in the insurance industry, Sam joined Claims Hero to fight for fair outcomes for clients.

Specialising in managing complex property claims, Sam takes a personalised approach to each case, building strong relationships with her clients and advocating for their needs. Her empathetic and client-focused approach ensures that no one feels overlooked or unheard in the claims process.

Sam’s passion for fairness and transparency drives her to hold insurers accountable while empowering clients to navigate the often-daunting claims landscape with confidence.