We're on your side
As Australians, we have all witnessed the heartache and devastation caused by natural disasters in our communities. Those affected by these events are often left vulnerable and in need of support during the claims management process. At Claims Hero, we are committed to being a reliable and compassionate ally for individuals and families going through this difficult time.
Drawing on our extensive experience in the insurance and claims management industry, we strive to level the playing field and ensure that our clients receive the fair and just compensation they deserve.
We understand firsthand the challenges that can arise during the home insurance claims process and are dedicated to helping you navigate these hurdles and get back on your feet as quickly as possible.
Our team is here to offer a helping hand and be a source of support during this trying time. We are on your side and committed to advocating for your rights and achieving the best possible outcome for your claim.
What makes us different?
Why Choose Claims Hero?
- We’ll manage every aspect of your claim, including communicating with the insurer, reviewing documentation, arranging quotes, negotiating with the insurer, and managing The Australian Financial Complaints Authority (AFCA) process.
- We believe in transparent and fair pricing for our services. During the consultation process, we will work with you to determine a fee structure that is reasonable and fits your needs. In many cases, we are able to offer a no-win, no-fee option.
- We have a thorough understanding of your rights as a policyholder and the obligations of insurers. We are committed to holding insurers accountable and ensuring that they do not take advantage of you during the claims process
- We are dedicated to being your trusted partner and advocate during the insurance claims process. We understand that the process can be confusing and overwhelming, which is why we are here to offer support and guidance every step of the way.
- We help you claim all available benefits under your policy and maximise your payout.
