Navigating The Complaint Resolution Process with AFCA
The Australian Financial Complaints Authority (AFCA) is a free and independent, external dispute resolution (EDR) scheme that resolves complaints made by consumers and small businesses regarding general insurance products in Australia. AFCA handles a wide range of general insurance complaints, including but not limited to: When a customer makes a general insurance complaint to AFCA, […]
Our Top 10 Tips For Cash Settling Your Insurance Claim
When it comes to settling a claim with your insurer, you may have the option to receive your payment in cash instead of having repairs made or replacement items provided. This is known as a “cash settlement.” There are a few reasons why you might choose to cash settle with your insurer. For example, you […]